We look forward to helping make your ELAN experience as positive as it can be. Before contacting us, here's some useful information which might save you a little time:
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ELAN sells only through authorized ELAN Dealers. ELAN does not authorize the sale of its product over the Internet.
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Customers with questions regarding an existing ELAN system should contact their original Dealer/Installer. If this is not possible, please locate the ELAN Dealer nearest to you on our Dealer Locator.
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Current ELAN Dealers and Distributors seeking technical information should visit our Dealer Resources page (log-in required).
For information about Apple's iOS 11 update and ELAN software, please refer to our Tech Alert.
ELAN
(now part of Nortek Security & Control)
1800 South McDowell Blvd.,
Petaluma, CA 94954 USA
1 (800) 472-5555 - Main
1 (707) 283-5900 - Int'l
1 (707) 283-5901 - Fax
Support Hours: 6am-4pm Pacific
Tech Support is closed every Tuesday between 1:20pm and 2:30pm Pacific for team development.