We look forward to helping make your ELAN experience as positive as it can be. Before contacting us, here's some useful information which might save you a little time:
ELAN sells only through authorized ELAN Dealers. ELAN does not authorize the sale of its product over the Internet.
Customers with questions regarding an existing ELAN system should contact their original Dealer/Installer. If this is not possible, contact us for assistance or to locate the nearest ELAN Dealer to you.
Current ELAN Dealers and Distributors seeking technical information should visit our Dealer Resources page (log-in required).
For information about Apple's iOS 11 update and ELAN software, please refer to our Tech Alert.
(now part of Nortek Security & Control)
1800 South McDowell Blvd.,
Petaluma, CA 94954 USA
1 (800) 472-5555 - Main
1 (707) 283-5900 - Int'l
1 (707) 283-5901 - Fax
Support Hours: 6am-4pm Pacific
Tech Support is closed every Tuesday between 1:20pm and 2:30pm Pacific for team development.